Hafiz Ahsaan Ahmed Khokhar, Grievance Commissioner for Overseas Pakistan has said the facilities of e-gates will be started soon at all international airports in Pakistan to facilitate overseas Pakistanis with the coordination of all the concerned agencies.
He further said that FIA and Customs departments will increase immigration and clearance desks at all International Airports of Pakistan for facilitation of overseas Pakistanis with the coordination of CAA. He said regular surprise visits will also be made by him and the heads of agencies for evaluation and monitoring of working of facilitation desks at airport and regular monthly meetings will be held at airports.
He expressed these views while addressing a press conference held here on Thursday at Allama Iqbal International Airport Lahore.
Hafiz Ahsaan Ahmed Khokhar highlighted the effort and contributions of overseas Pakistanis in all areas here and outside Pakistan while meeting with representatives of agencies and stated that overseas Pakistanis are living in 124 countries but they are deprived of proper attention, which has now been started by federal ombudsman of Pakistan.
He said that federal ombudsman M Salman Faruqui has taken special initiative for overseas Pakistanis and established Grievance Commission Cell for overseas Pakistanis with the objectives to resolve their individual and collective problems here in Pakistan and abroad as well and to advance the welfare of Pakistanis working or settled abroad or their families living in Pakistan.
He said several initiatives have been taken including development of independent overseas complaints website which is connected with most relevant agencies first as soon as the complaints are registered. It will minimize the time for resolving the issues.
He said that advisory councils have been constituted within agencies comprising their senior officers for resolution of overseas matters, toll free numbers have been operated by relevant agencies for overseas matters, Temporary Resident Permit (TRP) issues of overseas at the time of immigration in Pakistan has been taken as systemic issue with FIA and foreign office, overseas renunciation of citizenship issue has been taken with the Ministry of Interior and Passport and Immigration departments.
Good progress is made so far and many cases have been decided by immigration and passport departments.