Overseas Pakistanis Commission retrieves 34 properties 1


Due to the intervention of Overseas Pakistanis Commission (OPC) Punjab, as many as 34 Properties worth 240 million rupees have been retrieved from illegal pocession during the last two weeks. Vice chairperson OPC, Shaheen Khalid Butt while giving details in this regard revealed that the properties situated in Lahore, Gujranwala, Multan, Rawalpindi and Faisalabad Divisions were under illegal occupation. OPC with the assistance of relevant District overseas Pakistanis committees got the said properties vacated and handed over to original owners. He said the OPC is a flagship initiative of Chief Minister Punjab Shahbaz Sharif and under his dynamic leadership; OPC is pursuing a vigorous policy to address the issues of expatriate Pakistanis. Shaheen Khalid Butt further said that   DOPCs are also playing an active role to address the issues faced by overseas Pakistanis and they can contact OPC anytime for the solution of their problems.


The Mechanism of complaint redressal is stated below:

Overseas Pakistanis can lodge their complaints to OPC through any one of three modes:

  • OPC Complaint Portal, from anywhere in the world.
  • OPC 24/7 Helpline, UAN: +92 42 111 672 672
  • OPC Helpdesk established in OPC office at 1- Club Road, GOR-I, Lahore

Once the complaint is received at OPC complaint portal it is scrutinized whether;

The complainant is an Overseas Pakistani as defined in Punjab Overseas Pakistanis Commission Act, 2014.

Complainant has provided/attached all the relevant documents/information necessary for complaint processing.

If any of these two requirements are not met, complainant is asked to provide the missing details through phone, email and User Feedback box of OPC complaint portal. The complaint remains pending till the complainant provides the required details.

Depending on the issue involved, a complaint received to the Commission may be referred for redressal either to a Government Department or District Overseas Pakistanis Committee (DOPC). It is the prerogative of the Commissioner OPC to decide where a complaint is to be referred. The Director General OPC also enjoys this right.

After the required documents/ information is provided the complaint is “Referred” online to the concerned District Overseas Pakistanis Committee (DOPC) or Government Department for its redress in a month time, with an initial response time of 7 days. The complaint is assigned to a “Dealing Officer” (an officer of OPC) who is responsible for tracking the progress of complaint redress process and coordinates between complainant and the DOPC/Department.

The District Overseas Pakistanis Committee or the department processes the complaint, calls in reports from field formation, summons and hears both parties in its meeting to resolve the issue.

A report is submitted to OPC and complaint is “Referred Back” on the complaint portal after finalization of the complaint redress process.

Performance of DOPC/Department is reviewed constantly and reminders are issued if complaint is not resolved in stipulated time.

The final report by the DOPC/Department is scrutinized by the OPC and if the complainant is satisfied and confirms that his/her grievance has been redressed, the complaint is tagged as “Resolved”, by the Commissioner.

If OPC or complainant feels that District Committee or Department has not done enough and complaint is not redressed, it is again referred to DOPC/Department.

In the whole process of redressal the complainant can remain updated through, User Feedback box of OPC complaint portal. Overseas Pakistanis are also welcome to visit the OPC office for this purpose.



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  • Mohammad Irshad

    The Manager, Mohammad Irshad
    Pak Identity Card NO. 33024-303424-7
    Email: irshadmk.kokai@gmail.com
    Mobile Phone : 004492337794
    Home Phone : 00442083679909
    CDA REF: Director (L&R)DY 1961 Address: 45, Woodridge Close,
    Chief Justice: HRC NO.13753-2011 Enfield EN2-8HJ, London, England.
    Acquisition of our Plot by CDA-1983

    Dear Sir, In 1977 my wife (Mrs Nusrat Sultana Irshad) an Overseas Pakistani Teacher, teaching in United Kingdom, bought a Residential (Sakni) plot of 4Kanal-14 Marlas, with official land Registration and Intaqal (Khasra No. 1518/2 and 1523, in village Jahangi Sayedan), on main Rawalpindi/Peshawar road, Islamabad. In 1983 our residential Plot was acquired by the CDA for the extension of of EMA College in Islamabad. Since 1983 that is within 37 years span, me and my wife travelled from London to Islamabad Pakistan, for numerous time, to visit CDA office to claim compensation. Each time we met with one excuse or the other. In 1990 we write to Wafaqi Mohtasib and on 26.09.1990 both the Deputy Director of CDA and Wafaqi Mohtsib’s secretariat, wrote to inform us about our entitlement and availability of ‘Twelve and Half Acres of State Land’ in District Jahang. However, CDA failed to offer us anything concrete, except excuses. In 1992, my wife died, with her wish to make her own house , in Pakistan. On 24thApril,2007 and April, 2011(after my retirement) I went twice to Pakistan and spent long time in Islamabad, meeting and requesting the CDA Chairman, CDA Directors’, Deputy Directors, Payment Officers and Tehsildar to presume my claim and request for compensation. CDA Officers offered nothing but excuse after excuse. On 28.05.2012 , I wrote to Chief Justice, who after consultation with CDA, sent me the written version of CDA excuse, to correct the paper work, for my residential plot. On 28.05.2014 , once again I travelled to Islamabad, Pakistan, and contacted the Additional Commissioner Revenue Department, to correct the paper work of our residential plot. The corrected paper work was sent to CDA Islamabad. I would like add here that I have in my possession, all the relevant documents of our plot. I am 79 years’ old retired teacher /pensioner, living in London, and have been fighting for compensation, for last for last 37 years. I would like to request you as my as my last hope, to help me , to request CDA to compensate us me, for my acquired property. It could be either an alternative plot in Islamabad, or financial , based on present valuation of my plot of 4kanals-14 Marlas Plot in Islamabad
    Mohammad Irshad (husband of Mrs Nusrat Sultan Irshad) Date: 03.12.2020